To return a 92Threads product: First, please give us a call or send an email. Let us know the date of your purchase, what you would like to return, and why you want to return it. We will then discuss your options with you about your request for a return.
What can be returned: All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned. Items that are personalized or customized are not eligible for return.
What cannot be returned: No returns will be accepted after 30 days of receipt of purchase. Any item that has been personalized, customized, or special ordered cannot be returned. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned.
Returns for refund: Must be made within 30 days of receipt of purchase.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.
To return your items:
- Contact us to obtain eligibility for return.
- Mail the package to us or return it to our store.
Send the package to:
92 Threads - Returns
885 Woodstock Road